Elevating Your Corporate & Private Events with Masterful Catering

1. Information Collection

Roshni Caterers ("we", "our", or "us") respects your privacy. We collect information directly provided by you through our contact form, including your name, email address, phone number, and event details. This data is collected solely to address your custom service inquiries and provide formal corporate proposals.

2. Use of Information

The information gathered is utilized strictly for:

• Generating catering quotations and menu conceptualization.
• Communicating logistics, updates, and corporate compliance factors.
• Improving our client relations and web accessibility interfaces.

We do not sell, trade, or distribute your personally identifiable information to external third parties.

3. Data Protection & Security

We deploy standard digital safety frameworks and secure hosting policies to ensure your data remains isolated from unauthorized leaks, alteration, or access. Your submission records are retained exclusively within secure communication servers.

1. Booking and Confirmations

All business event contracts, private catering agreements, and custom menu reservations require written verification and an initial deposit as detailed in your specific corporate proposal. Bookings are only considered legally binding upon confirmation of the initial retainer payment.

2. Cancellations and Postponements

Notice of cancellation or modification must be delivered to Roshni Caterers in writing. Refund parameters are determined relative to the duration remaining before the scheduled event day:

• Cancellations submitted over 30 days prior receive a full deposit refund minus administrative costs.
• Cancellations within 14-30 days forfeit 50% of the initial deposit.
• Cancellations under 14 days from the event window are subject to full project realization costs.

3. Liability Limits

While we sustain absolute adherence to food protection protocols and premium standards, Roshni Caterers holds no legal liability for situational setbacks stemming from structural utility shortages at external event venues or unexpected force majeure disruptions.